Carpet Cleaning: Can I Do It Myself?

Carpet Cleaning: Can I Do It Myself?

Offices and business premises these days are designed to create a welcoming space for employees, business partners, vendors as well as potential candidates. A well designed, clean and healthy office plays a vital role in collaboration, innovation and productivity for both employers and employees alike. It can also act as a space where employees can work and relax at the same time.

Often times, businesses employ the use of carpets to elevate the look and feel and reduce the traffic noise of their offices. However, as good as they may look, carpets are magnets of dust, mold and mildews. Maintaining clean carpets in busy commercial environments involves more than just the simple periodic use of vacuum cleaners. Vacuuming can only clean the surface and pick up only a fraction of what has settled deep into the carpet pile. Having said that, we do recommend that carpets are vacuumed at least once a week for small offices with less than 20 headcount, three times weekly for medium sized offices with 20 to 40 headcount, and daily for large offices with about 40 headcount.

Carpets in commercial spaces are constantly subjected to daily use – they are constantly being walked on with dirty soles and spilled with beverage stains. Many people think that vigorous manual scrubbing or rubbing carpets will help to remove stains. In actual fact, scrubbing carpets with a brush or rag will push the dirt down further, thus damaging the carpet fibres.

The trapped dirt grit wears away carpet fibres and will flatten over time because of fibre abrasion, which would eventually lead to fibre loss and thus significantly reducing the carpet’s lifespan.  

Because carpets are often soiled with dirt, oils and grime, we highly recommend regular extraction cleaning for your carpets . Some of the major concerns with do-it-yourself carpet cleaning or having non-professionals attempt carpet cleaning would be “over-wetting” and “over-shampooing” of the carpets. “Over-wetting” creates discolouration, shrinking, mold and mildew issues while “over-shampooing” leads to sticky chemical residue build-up that will turn carpets into a dirt magnet.

The frequency of carpet extraction cleaning highly depends on the location of the carpets. Carpets in high traffic areas such as office lobbies, reception areas, pantries and general walkways require more cleaning frequencies of at least once a quarter, while generally low traffic office areas and far away sections of the office may only entail half-yearly or yearly extraction cleaning.

Maclean specializes in carpet extraction cleaning for residential and commercial spaces. We use top of the line Carpet Extraction Cleaning system that not only removes allergens, dirt, and grime from the carpet, but can also help to increase the life expectancy of the carpet by removing the abrasive grit that harms carpet fibres. Maclean’s Carpet Extraction Cleaning system includes the following steps:

Our professional equipment and trained crew with years of experience and know-how are always available, and they will be able to recommend the right carpet cleaning procedure for each space. We also ensure that the quantity of cleaning solution is accurately dispensed to avoid leaving chemical residues which cause carpets to feel slimy or sticky.

Maclean’s Carpet Extraction Cleaning is a powerful system that cleans carpets thoroughly with four detailed steps involved. When performing a carpet cleaning routine, we do not take shortcut – our team ensures that every necessary step is meticulously executed. The steps complement each other to enhance the effectiveness of the carpet cleaning process. Due to the attention to detail put into these steps, Maclean’s carpet cleaning service could take up to a few hours, or even a whole day, from start to finish. Having said that, we understand that your business run on a tight schedule, and we can easily work around your schedule in order to accommodate you. We pride ourselves in being able to help you in maintaining the beautiful look and feel of your office carpets, while providing a clean, safe and healthy environment for your employees to thrive on.

For more information on Maclean’s carpet extraction cleaning services, please do not hesitate to contact us at 03-7773 0300 or drop us an e-mail at


Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or

Jan 2023
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