Endemic Phase: Best Hygiene Practices

Endemic Phase: Best Hygiene Practices

In line with the “Transitioning to Endemicity” phase, the travel border is now opened and more COVID-19 restrictions are being lifted. With that, more people are getting sloppier with the safety protocols as a result from emotional exhaustion of the pandemic. This is a big caveat as the virus remains a highly infectious disease that may cause some people who are at higher risk to be severely ill. In some cases, some patients who have recovered from COVID-19 continue experiencing COVID-19 symptoms in the long haul despite having immunity in their bodies.

These uncertainties call for us to stay vigilant and to continue to take necessary precautions to keep ourselves and others safe. With that, here are some hygiene practices that have proven to be effective and remain relevant to help reduce chances of contracting COVID-19.

Wash Our Hands Often and Do It Right

Fundamentally, we should understand how the virus spreads. We know that the coronavirus disease spreads when mucus or droplets containing the virus get into the body through eyes, nose, or throat. And often, the virus transmits easily from one person to another via hands.

Washing our hands often is important, but why is it important to use soap?

COVID-19 viruses can spread as virus genomes are present on our hands. They are made up of an outer layer of fats and protein spikes which is water repelling and therefore protects the virus inside it. Each soap molecule consists of a Hydrophilic head (attracted to water) and a Hydrophobic tail (attracted to lipids/fats).

When soap molecules are combined with water when washing our hands, the hydrophobic tail will be attracted to the outer lipid/fat layer of the virus, disrupting the chemical bonds and tear it apart, exposing the virus and killing it in the process before it gets washed away.

Wash your hands for at least 20 seconds.

It is easy for smaller pathogens such as viruses to become wedged in the cracks and creases on the surface of our skin. The best way to dislodge the pathogens is through rigorous agitation in the process of washing our hands. Once dislodged, they will be washed away through rinsing. This process is effective but it takes time, at least 20 seconds.

Wash our hands especially after…

…blowing our nose, coughing or sneezing. Research has shown that viruses may survive on surfaces for a few hours up to several days. Hence after we touch any surfaces outside of the home (including money), we should clean our hands.

Dry our hands after washing

Wet hands spread germs more easily than dry hands, so drying our hands completely after washing is an easily neglectable but important step. Using a towel to dry them after we wash our hands could help remove germs without spreading them to other surfaces.

Both soap and water, or hand sanitizer, are effective at killing germs

In the absence of soap and running water, using hand sanitizer is always a good second option. It is highly encouraged for people to bring instant hand sanitizer with them when they are travelling or commuting to ensure there is always access to handwashing facilities.

Take Extra Precautions at Public/ Enclosed Spaces and During Travels

According to the Centers for Disease Control and Prevention (CDC), “The best way to prevent illness is to avoid being exposed to the virus.” However, as Malaysia entered the endemic phase, people are still learning and adapting to living with the Covid19 virus. Hence, taking extra precautions as we continue to live a normal life is crucial.

Plan social activities at safer public areas

In enclosed spaces with poor ventilation, viruses spread when a person is exposed to small droplets or aerosols that stay in the air for minutes to hours. Hence, doing social activities outdoors or at any open spaces are more recommended.

Get tested if we have been exposed

The public should opt for self-test kits as we enter the endemic phase to detect more immediate results with cheaper costs. Get tested if we have symptoms, are in contact with someone who detected positive, or for safety purposes before gatherings and after travels.

Wear mask that has good fit

To effectively protect ourselves and others, CDC continues to recommend wearing protective and well-fitting masks. Choosing the wrong type of mask may cause gaps that would let air with droplets leak in and out around the edges of the mask. Hence, it is important to wear a mask that fits snugly over the nose, mouth and chin.

Stay Safe and Do Our Part

Given the hygiene practices shared as above, it is imperative that everyone continue to have a role to play in ensuring the safety of ourselves and those around us. Here at Maclean, we are committed to prevent the further spread of Covid-19 through our expertise in services from cleaning, disinfecting, office cleaning, etc. We are optimistic towards integrating new practices into our daily lives and we commit ourselves to excellence in serving and protecting you and your loved ones by upholding the quality of our service.

If you would like to find out more about our cleaning and disinfection process in detail, please do not hesitate to contact us.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or enquire@maclean.com.my.

Jun 2022
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