Pandemic to Endemic: How We Live with the Coronavirus

Pandemic to Endemic: How We Live with the Coronavirus

Endemic disease does not mean unmanaged disease. As we enter the 3rd year of the COVID-19 pandemic, our priority remains the same: stop the spread! Daily confirmed new cases are at all-time high and its infection rates have risen rapidly since February. According to the Kementerian Kesihatan Malaysia (KKM), the vast majority of cases are asymptomatic; we can’t see or feel the viruses, therefore, now is not the time to be complacent. To protect you and your loved ones, it’s crucial to maintain a rigorous cleaning and disinfecting routine.

How COVID-19 Spreads

COVID-19 spreads from person to person through tiny droplets, aerosols, and direct contact with infected individuals. The risk of spread is greatest in poorly ventilated indoor spaces (i.e. malls, restaurants, public transport) and when people spend a lot of time together.

When someone with COVID-19 coughs, sneezes, or touches something, they can contaminate the surfaces of their surroundings.

Prevent COVID-19 Spread

The best way to avoid getting sick from COVID-19 is to practice good hand hygiene by frequently washing your hands with soap and water, or using a hand sanitiser. Avoid touching your eyes, nose, or mouth with unwashed hands and clean frequently touched surfaces regularly, such as faucet handles, bathroom doors, and electronic equipment.

For Close Contacts or COVID-19 Positive Patients

Just recently, the KKM announced new SOPs for close contact cases. Effective 1 March 2022, close contacts who are boosted and are asymptomatic do not need to quarantine, however would need to take an RTK(Ag) self-test on Day 1 and Day 3 after contact. As for boosted close contacts who are symptomatic, a 5-day home quarantine and an RTK(Ag) self-test on Day 5 is required before the release, given if the test result shows negative.

For fully vaccinated cases, whether asymptomatic or symptomatic will still need to be quarantined for 5 days and to undergo RTK(Ag) self-test on Day 5 before release, and lastly for those who are only partially vaccinated or unvaccinated will undergo a 7-day quarantine at home with an RTK(Ag) self-test on Day 7.

In the scenario where you are infected with COVID-19 and have been asked to quarantine at home, or if you are a caregiver to someone who has COVID-19 at home, what do you do to minimise the risk of spreading and keep everyone safe?

Here are some guidelines shared by the World Health Organization (WHO):

Isolate the COVID-19 Patient

First important thing to do is that the patient should stay in a separate room. If this is not achievable, then they should have a designated part of the home and their movements around the house have to be limited to prevent the risk of spreading.

Have Good Ventilation

It is critical to have airflow in the patient’s room or any shared spaces to prevent the virus particles from accumulating inside your household, and to help move them out of the house. It can be achieved by simply opening the windows to have clean and fresh air coming through.

Mask On & Maintain Hygiene

Patients and caregivers should always wear medical masks when in contact. Caregivers must immediately wash their hands as soon as they leave the room. Avoid sharing dishes, cups, eating utensils, towels and bed linens with the patients. Limit contact.

Clean & Disinfect

Any frequently touched surfaces by the patient should be cleaned and disinfected with Environmental Protection Agency (EPA)-approved disinfectants that are effective against COVID-19. It is crucial to wear disposable gloves, gowns, and eye protection at all times during the cleaning process — even when handling trash.

Safeguard Yourself and Other Cleaning Staff

In the scenario where you are having professional cleaning crews to handle the cleaning and disinfecting of your household, here are some essential guidelines to follow:

  • Ensure that they are adequately trained on the appropriate use of cleaning chemicals and disinfectants.
  • Avoid mixing cleaning products and disinfectants.
  • Use only the amount recommended on the label.
  • Every personnel wears Personal Protective Equipment (PPE), such as masks, disposable gloves and gowns, or goggles.
  • Ensure adequate ventilation during cleaning — open doors and windows and use fans.
  • Keep and use chemicals out of the reach of children and pets.
  • Immediately wash hands using soap and water for 20 seconds after removing gloves from cleaning.

Our Commitment at maclean

Maclean has gained and enhanced knowledge from experiences dealing with past infective viruses such as SARS, H1N1 and now COVID-19. The experience has provided us with a clear understanding when it comes to cleaning and disinfecting and we are committed to only using safe and quality cleaning methods that meet the KKM standards. Not only that, we also constantly benchmark ourselves with the international standards of the Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and National Environment Authority (NEA).

Should you have any questions about how we can support in providing cleaning and disinfecting services to prevent the further spread of COVID-19, feel free to contact us. The maclean team is ready to work with you in this uneasy time, to provide you with a cleaner, healthier and safer environment to work with, or to live in.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or

Mar 2022
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