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As we are entering the last quarter of 2021, the pandemic is still around us. Even though the SOPs for people who are fully vaccinated are more relaxed now, we still have not won the fight against COVID-19 yet and we are living in unprecedented times.
The pandemic has called for new cleaning and disinfection protocols to be observed by businesses. Having your best interests at heart, Maclean remains steadfast to our promise to go above and beyond the call of duty to ensure a cleaner, healthier and safer environment for you, your employees, your clients and your properties. This is where our 3R brand promise of being Reliable, Responsive and Resourceful, and our unwavering commitment to service excellence and client satisfaction have helped us stay ahead of the curve and optimize outcomes for all our clients.
Aspiring to be Malaysia’s No. 1 facilities services company, Maclean is committed to upholding the highest industry standards and benchmarks for quality and assurance. Our track record is recognized and accredited by numerous professional bodies including the National Institute of Occupational Safety and Health (NIOSH), the International Organization for Standardization (ISO), and we are compliant to our respective client’s Responsible Business Alliance (RBA) and Environmental Health and Safety (EHS) requirements.
Armed with 40 years of experience in the cleaning industry, we understand that the best value we can give to our clients is through our dedicated service, and continually advancing and innovating our methods and processes to increase effectiveness and efficiency in safety, health and sustainability.
Maclean has stringent policies and business continuity plans in place, hence when the pandemic emerged in early 2020, we ensured that our management and cleaning teams were constantly updated and trained to not only meet, but go beyond the recommendations and guidelines from the Kementerian Kesihatan Malaysia (KKM).
In addition, we also aligned our practices with global policies and guidelines from the Centers for Disease Control and Prevention (CDC) and Environmental Protection Agency (EPA) USA, European Center for Disease Prevention and Control (ECDC), National Health Services (NHS) UK, and National Environment Agency (NEA), Singapore. We are pleased to share that only CDC, EPA and NEA approved industrial strength products are used in our services.
As the situation continued to evolve, with the potential increase in business risk, Maclean took additional precautionary measures above and beyond the required Covid-19 prevention protocols and guidelines including:
Ultimately, we want to protect the health and safety of our service crew as well as ensure peace of mind for our clients as we continue to perform excellent cleaning and disinfection services.
Moving forward, we continue to review, revise and implement our Covid-19 BCP measures and processes to further protect our clients and their properties from potential exposure.
While we recount and reassure you on some of our best practices in upholding safety and disinfection, it is also part of our commitment to stay connected with you. You will be receiving regular updates from our team. Our Head of Client Services, will be in touch to bring you updates and education on the cleaning industry, our Head of Operations, will keep you informed on the latest safety measures, training and methods, whilst our Head of Marketing, will keep you abreast on the trends, insights and latest product and service innovations and offerings in line with the development of the industry and the environment.
Beyond our efforts to stay connected, we assure you that Maclean is committed to upholding the highest standards of service excellence to you and your organisation, and we have all your cleaning requirements covered.
Please feel free to reach out to us at any time if you have any concerns and needs regarding cleaning and disinfecting. The Maclean team is ready to work with you to deliver a cleaner, healthier and safer environment, not only for your properties but also for your people and ultimately, for our planet.