Increased Vigilance with the Emergence of Stronger Viruses

Increased Vigilance with the Emergence of Stronger Viruses

2021 has been another tumultuous year for Malaysians. As we approach the last month of 2021, Malaysians begin to see the light at the end of the tunnel as things are slowly regaining a semblance of normalcy which many have desperately craved. The number of Covid-19 cases in the country has taken a turn for the better with a steady decrease in the number of active cases. However, with the ease in travel restrictions and more freedom in movement, it is not time to let our guard down. In fact, the government has predicted that there will be a rise in Covid-19 cases, in part due to interstate travel.

With the re-opening of the economy and relaxation of SOPs for dining out, we still need to be mindful that we are not yet out of the woods. Reports from the World Health Organization (WHO) have indicated that there is an emergence of stronger and more infective variants of the coronavirus – such as the Omicron, Delta, Lambda, Mu and Zeta variants. These variants have varying degrees of infectivity and carriers of these variants may or may not be asymptomatic. 

The Delta and Omicron variants have the highest transmission rate with potentially more severe infections compared to other variants. The vaccinated population can also still be at risk of contracting Covid-19, albeit with mild symptoms and a quicker recovery period.

Reducing transmission through established and proven disease control methods is crucial to reduce the occurrence of mutations that have negative public health implications. It is imperative that we educate our loved ones, especially our school-going children, the importance of something as basic as good old regular handwashing. It is also important that we always carry a hand sanitizer when soap and water is not readily available.

While cleaning procedures remain largely the same and plenty of cleaning resources, trends and guidelines can be obtained online, it could be overwhelming to sift through all the information that may be oversimplified or even conflicting at times. Proper sanitization is constantly at the top of mind and engaging a professional cleaning service for effective cleaning and disinfection is prudent, now more than ever.

Since the start of the pandemic, we have observed increased time and money spent on cleaning and disinfecting. In addition, making professional cleaning and disinfecting efforts visible will be key in gaining back the public’s trust. They want to know they’re being protected in your premises. We have also seen increased popularity in new cleaning innovations such as the electrostatic spraying technology which works wonders in disinfecting all types of surfaces, including hard to reach crevices.

Keeping up to date with the latest guidelines and regulations

Throughout the pandemic, we at maclean have been consistently updating ourselves with information regarding the guidelines and regulations issued by the government in executing our cleaning procedures as part of our service excellence. 

With over 40 years of experience, providing consistent and reliable service to our clients is of paramount importance to us. Therefore, we are dedicated to ensuring that our management and teams adhere to the latest recommendations by the Kementerian Kesihatan Malaysia (KKM) as well as effective guidelines from international bodies such as National Environment Agency (NEA) of Singapore, Centers for Disease Control and Prevention (CDC) and Environmental Protection Agency (EPA) of the United States.

Additionally, we continuously take proactive measures to ascertain that we are not at the risk of exposure to the coronavirus, especially in our efforts to remain vigilant in curbing the spread of the newer strains. All of maclean’s cleaning crews are experienced, trained and equipped with the most efficient cleaning techniques and innovation in achieving a sanitized, virus-free environment. These cleaning experts are professionals in dealing with the different types of contamination, dirt and viruses. Our Standard Operating Procedures are as below:

  • maclean strictly follows the cleaning and disinfecting guidelines set out by Kementerian Kesihatan Malaysia (KKM) while also constantly updating and arming ourselves with key learnings from global organizations such as WHO, CDC, EPA and NEA. We clean spaces thoroughly with detergent and water before disinfecting, and this allows for better penetration of the disinfection solutions.
  • Almost all our cleaning crew are fully vaccinated and have observed the two-week post-vaccination period. They are also equipped with the appropriate PPEs according to guidelines set by KKM.
  • We employ the use of our 100-points Service Audit Process, where we ensure our cleaning services meet the minimum standards of acceptable performance (MSAP) aligned with our client’s needs and expectations.

We have an air-tight Business Continuity Plan which documents a step-by-step guide and plan if any of our staff are exposed to the Covid-19 virus.

Moving towards a safer and cleaner future with maclean

At maclean, we are fully aware of our role to protect health. We have been providing disinfecting services for years to laboratories, schools, manufacturing plants and offices with high employee traveling frequency. Our expertise is further enhanced with the knowledge gained from experiences dealing with past infective viruses such as SARS, H1N1 and now Covid-19. 

Today, we are optimistic towards integrating new practices into our daily lives and we commit ourselves to excellence in serving and protecting you and your loved ones by upholding the quality of our service.

Connect with Us

As a responsible commercial cleaning company, we will continue practising our 3R brand promise which is to be Reliable, Responsive and Resourceful. As part of our brand DNA to go above and beyond the call of duty, we are dedicated in ensuring a cleaner, healthier and safer environment for everyone. Rest assured that we are attuned to your needs during these unprecedented times where it is prudent to invest in regular cleaning and sanitisation efforts.

From navigating the evolving new norms to implementing more effective cleaning innovations, we are here for you. Should you have any enquiries or require any information regarding our cleaning services and support, we are just a click away. Contact us today to find out more.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or

Dec 2021
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