Keeping Your Building Pristine Inside Out

Keeping Your Building Pristine Inside Out

It is essential to keep your workplace and living space clean, but what about those difficult-to-reach areas? Now, that’s where cleaning at height (also known as high-level cleaning) comes in handy. Cleaning at height involves both internal and external areas that are difficult to reach.

More often than not, cleaning at height is carried out in industrial, commercial, educational institutions, and homes. Buildings with high ceilings or facade accumulate unseen dust, moss, fungus, and grime, and they can potentially harm the health and safety of the occupants and visitors.

Cleaning at Height for Internal and External Building

Cleaning at height addresses areas beyond the arm's reach, both inside and outside the building. Internally, this includes the cleaning of light fixtures, high walls, air conditioning vents, duct and conduit, windows, curtain blinds, and skylights. Externally, it often involves windows, glass panels, roofs, gutters, metal cladding, aluminium composite panels, natural stone finishes, and signages, among others.

Cleaning at height calls for the use of specialised equipment, tools and chemicals to effectively eliminate stains, microorganisms, and debris. Not a feat to be attempted by just anyone!

The Importance of Cleaning at Height

Let’s delve into the three key importance of cleaning at height.

1.   Maintaining aesthetics: Cleaning at height removes dirt, stains, and grime, ensuring a clean and inviting atmosphere, that reflects good housekeeping and professional brand image, will set the tone and leave a good and lasting impression on employees and visitors.

2.  Taking care of building material: Dirt, pollutants, and biological growth can interfere with your building’s function over time. Regular cleaning at height removes these harmful elements, and improves the lifespan and performance of building material and equipment. This is important, especially with Malaysia's humid climate that is susceptible to the growth of moss and fungus.

3.  Cleaner, safer and healthier environment: Regular cleaning of high areas like ceilings and ventilation systems help improve indoor air quality, prevent accumulation of dust, allergens, and pathogens in indoor air circulation, which can be a safety hazard.

Safety Aspects of Cleaning at Height

Existing legislation in Malaysia does not provide specific definition to work at height. However, according to the Malaysia Department of Occupational Safety and Health (DOSH),the Work at Height Regulations 2005 (WAHR) in UK defined work at height as workin any place (including a place at or below ground level) where if there were no safety precaution in place, a person could fall a distance liable to cause personal injury.1

Safety is the key concern when performing cleaning at height, as there’s an increased risk of fall-related injuries. Itis crucial to minimise these risks, for both the cleaning crew and the public, by taking these safety precautions:

●     Work areas must be cordoned off to prevent dust or tools from landing on passers-

●     Proper diversion must be provided to guide pedestrians.

●     Warning signs must be placed at all the right points.

●     Sky lift must be parked on a completely level ground at the required height and
       position, and safety must be checked.

●     Copies of the safety data sheet must be available onsite, in case of emergencies.

●     Cleaners must stop work when there’s a sudden change in weather, such as
        thunderstorms or strong wind.

DOSH has introduced Guidelines for the Prevention of Falls at Workplaces to ensure working at height.2 Fall protection shall be supplied and used in any place where an employee is at risk of a fall of 2 metres or more. The employer can select the fall protection method that is most compatible with the type of work being carried out.

It’s clear that cleaning at height demands deep attention to details, which can be laborious and time-intensive, as the process includes pre-cleaning, during cleaning, and post-cleaning stages, all of which require careful planning and precise execution.

Thus, cleaning at height should only be carried out by trained and experienced professionals who can perform the job safely and effectively. It is important to ensure that the cleaning service provider is compliant with industry standards and regulations, and the cleaners and sky lift operators are accredited to perform the cleaning tasks at height.

Professional Cleaning at Height

At Maclean, our team is fully accredited by DOSH for Working at Height (WAH) safety and erecting scaffolding. Be it glass, metal cladding, granite, aluminium composite panels, concrete, natural stone, or tiles, we take great care in utilising only the right chemicals, tools, and methods.

Should you require cleaning at height services, kindly email us at or WhatsApp us at 019-292 1105.


1. Department of Occupational Safety and Health Malaysia. (2024, April 4). Work at Height.
2. Department of Occupational Safety and Health Malaysia. (2007, March). Guidelines for the Prevention of Falls at Workplaces.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or

May 2024
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