Prioritise Workplace Safety

Prioritise Workplace Safety

There are some things that we don’t think about until it happens. One of them is occupational accidents at the workplace. And that’s the very reason Maclean is taking this opportunity to share some important figures! 

The latest report by the Department of Occupational Safety and Health (DOSH) in Malaysia shows that there were 6,951 occupational accidents from January to October 2023, across 13 states and 2 federal territories.1 In comparison, there were 6,023 cases in that same period for 20222, and 5,415 cases in the same period for 2021.3 The number of cases are indeed worrying, as they are clearly on an upward trend.

The highest on the list is Selangor, with 1,495 occupational accidents.1 Second on the list is Johor with 1,243 occupational accidents, while Perak is third, with 740 occupational accidents. Pulau Pinang is fourth, with 679 occupational accidents.

The report also revealed that majority accidents took place in the manufacturing sector with 4,181 accidents, while the agriculture, forestry and fishery sectors combined had 1,064 accidents.4  

These aren't mere statistics. They represent lives and families impacted, and it’s a reminder of the constant need for proactive measures to prioritise workplace health and safety in various industries.

Occupational Safety and Health Act 1994

While headlines tend to focus on economic indicators and business trends, we at Maclean believes that a different metric deserves attention - the human cost of workplace accidents. The figures released by DOSH serve as a reminder for all stakeholders to take action.

The Occupational Safety and Health Act (OSHA) 1994 establishes the legal framework and standards for maintaining a safe and healthy environment across diverse industries in Malaysia. From factories to offices, OSHA ensures that employers prioritise the well-being of their employees, through compliance and fostering a culture of safety awareness to prevent work-related accidents, injuries, illnesses, and fatalities.

The Importance of DOSH’s Role 

DOSH is under the purview of the Ministry of Human Resources, and it’s responsible for ensuring the safety, health and welfare of employees, as well as protecting others from the safety and health hazards arising from activities in various sectors, ranging from construction to hotels and restaurants, mining and quarrying to manufacturing.

DOSH is also the regulatory body responsible for enforcing OSHA standards and compliance. Through a multi-faceted approach, DOSH sets and enforces safety standards, conducts inspections and training programmes, and educates employers and employees about the importance of workplace safety. The collaboration between DOSH, employers, and employees is pivotal for effective implementation and the prevention of occupational accidents. For further info on the key functions of DOSH, kindly refer to their website.

As DOSH emphasises, occupational safety measures isn't just about maintaining compliance. It's also about cultivating a culture of care and respect for human life, a value deeply ingrained in Maclean's philosophy. It's one of the foundations upon which we build successful and sustainable partnerships with our clients.

Choose Maclean for Safety-First Cleaning Services

Maclean has been a leading provider of comprehensive cleaning services in Malaysia for over 40 years. We are committed to providing exceptional service, while prioritising the safety and well-being of our employees and clients. 

We go beyond compliance by actively implementing safety protocols, and providing training programmes to ensure that our employees are able to identify and address potential hazards. Our 2 Safety Officers, 4 Site Safety Supervisors, and 12 Safety Coordinators conduct regular safety audits and assessments to proactively identify areas for improvement and take immediate corrective actions in our business operations.

We’re in the midst of securing the ISO 45001 Safety Management System Certification, further demonstrating our commitment to workplace safety and health.
We also foster open communications, encouraging employees to report safety concerns without fear of reprisal. This commitment to transparency reinforces a collaborative approach to maintaining a safe and healthy work environment. 

To learn more about Maclean’s range of cleaning services or our commitment towards workplace health and safety, contact us at 019-292 1105 or

International Policy and Research Development Division, Department of Occupational Safety and Health, Ministry of Human Resources Malaysia. (2024). Occupational Accident Statistics by State January - October 2023.
International Policy and Research Development Division, Department of Occupational Safety and Health, Ministry of Human Resources Malaysia. (2024). Occupational Accident Statistics by State January - October 2022.
International Policy and Research Development Division, Department of Occupational Safety and Health, Ministry of Human Resources Malaysia. (2024). Occupational Accident Statistics by State January - October 2021.
International Policy and Research Development Division, Department of Occupational Safety and Health, Ministry of Human Resources Malaysia. (2024). Occupational Accident Statistics by Sector January - October 2023.

Beyond Cost Effective Solutions

“Thank you, Maclean team, for the good support and on time completion of the cleaning activities as required at the Phase 2 cafeteria and Phase 2 new wing office floor without any delays which met client satisfaction.”


“The final cleaning has come to an end today. We appreciate your team's full commitment and cooperation in ensuring the successful completion of the cleaning work at Plot H. Your site person in charge and his team has performed well throughout the cleaning period. Their prompt response and action as well as their workmanship on the end-product satisfied us.”


“I would like to take this opportunity to first, thank you for the 9 years of services to the hospital. Maclean has offered a top-level cleaning service with the magnificent team of client service right down to the cleaner.

I am particularly writing to appreciate the cleaner, namely BAL BAHADUR, M. SUMON and MASLINDAH for their professionalism and exceptional work ethic. They are punctual, dependable and presented with more than what has been asked of them.”


“We are writing to express my sincere appreciation for the exceptional work of the cleaning crew who was responsible for maintaining the cleanliness of our office premises. Over the past few weeks, we have observed the excellent work that Nur Alom has been doing, and we must say that his dedication and professionalism are truly commendable.

I have personally witnessed Nur Alom going the extra miles to ensure that the office is clean and hygienic especially during these challenging times post pandemic. His commitment to maintaining a clean and safe environment has been exceptional, and he has made a significant contribution to keep our workplace safe and healthy for all employees. “


“We would like to express our thanks towards janitor Suriakala for excellent cleaning services rendered during Deep Cleaning activities on 14th and 28th January 2023. As well, we find her job deliverance is excellent and committed on daily routine tasks.

Hereby, we extend our thanks to Bobby, Fahmi for their prompt response of any inquiries and replacement planning during janitor's absence. We are also thankful to be supported by the Maclean team for

  • deep cleaning upholstery office chairs, sofa
  • fabric wall meeting rooms
  • fabric cubicle – employee workstation areas
  • lobby reception, breakout area, workstation area
  • floor scrubbing at carpeted area total approximately 3,617sqft
  • floor scrubbing at pantry vinyl floor area"

“Excellent cleaning services. Prompt response of any inquiries and fast planning during your janitor on leave”


“Excellent service during the summer break for the school opening preparations - efficient, gracious customer service, the level of detail and accountability you have demonstrated on the housekeeping service.”


Our Supervisors and Crew Are Well Trained

“I received a verbal compliment from client on Crew’s performance & improvement after we had engagement meeting. Well done and keep up the good work!”


“Services provided by the crew on site was good and amazing, especially the head of the crew obviously showing his excellent performance on managing his team that provided high quality cleanliness service throughout the year. They have shown a great team spirit and hope this can continue and maintained in future. I would also take this opportunity to congratulate Miss Nadia who trained such a good team and of course your good services to our company as well.”


“Thank you very much for the team you lead! Professional and high efficiency!”


“Convey our outmost appreciations for the excellent service provided to our team in Bayan Lepas. Your team, which is Samy and his supportive team, have been doing great jobs & supported us. Samy has been committed to all the tasks given with fast response from him & the teams.”


“Formally and sincerely express our gratitude for the amazing honesty your team shown during recently lost and found case. Nurhayati Binti Abdullah had shown exceptional discipline and dedication to her daily work. Her actions directly impacted our image and Maclean directly benefited the team and company on a greater level. Once again, thank you for the leadership shown by Maclean’s management team – Kak Mis on the diligence and integrity adopted for all the team on the site.”


“Layanan yang sangat baik, berdisiplin, komited, sabar, berbudi bahasa dan sentiasa positif.”

3S Centre

“Thank You for the Good Service. I would like to express my deep appreciation for the women who are doing the cleaning at our premise. I am very satisfied with their work! I would like to thank Diana (supervisor) and Sajib who always monitor and ensure someone to cover when the cleaners go on leave. Good teamwork and dependable.”


We Are Well Versed with Various Industry Compliancy Requirements

“Congratulations “Maclean Team” as all cleaners have successfully passed the EHS training that was conducted on site.

We are satisfied with their service”


“Thanks for your team’s kind support to maintain the cleanliness of our LMM plant during our two important events:

(1) EHS Corporate Audit

(2) EHS Plan Forum Recognition”


“Thank you very much for giving 100% support and for ensuring we followed and maintained proper social distancing amid the events.”


“Gratitude for Maclean’s performance and support during our compliance audit held last October. Maclean’s team has made so much effort in order to keep our business running with full compliance. It's a good image that we comply to every legal requirement that was relevant with Maclean’s help. Maimunah has been key player into this Audit weeks.”


“Many thanks to Zura for the last compliance audit which covered compliance in pharmaceuticals.”


“Our management would like to take the opportunity to sincerely thank you for the excellent service provided to our facility especially for the fresh goods department, for maintaining cleanliness as per our standard.”


“Able to answer questions from Auditor during ISO Audit.”


Understanding Urgency and Providing Personalised Attention

“We would like to extend our greatest appreciation to you and your team for all the hard work going the extra mile ensuring everything is ready for the event. We know there were a quite a bit of last-minute requests, but you guys managed to extend your excellent service and that made a difference definitely. We appreciate your contribution and management also relay their appreciation and gratitude to all the Janitor team. Thank you so much for being good support for this event and hope this good performance can be maintained.”


“Hope you are doing great. For the past few months Samy Rau has been supervising our Penang location. We are very grateful that he has been showing his interest and helping me to solve a lot of problems. His presence here during the site visit has made us able to voice up regarding most issues directly. Most pending issues have been resolved. We hope that we will make a better team in future.”


“I would like to take this opportunity to thank Samy and the team, especially Ali Raihan, Sajib Sikdar and all Maclean team members for helping our team on the water leaking issue that happened. Their fast respond to our call during midnight and coming to help us to handle the situation. Keep it up and continue to work together and support our Facilities team.”


“They are remarkable with their attitudes. The way they go above and beyond to ensure that all our events are presented well, their sense of collaboration and attention to detail is greatly valued.”


“I would like to extend our appreciation for the amazing work done by your team on site especially team leader, Maimunah in supporting several occasions of main event. They have been supportive in terms of logistic, pre-event preparation and on top of that making the event running smoothly.

Please pass my appreciation to Maimunah, Sulaiman, Susilawati and Haipah for their support.”


In addition to the above, we are proud and grateful to receive 2 awards from CBRE:

  • Exceptional Service Award 2022 
  • Best Safety and Covid Response Award 2022

So, try us out and experience the Maclean service first-hand. 

To find out more on how we give you the best value for your budget without compromising your health or safety, please connect with us at 03-7773 0300 or

Jan 2024
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